CONTACT US
We're here to help. If you have questions about an order, delivery, returns, payments, marketplace sellers, or products listed on DAYBYDEALS.COM, please contact our customer support team.
CUSTOMER SUPPORT
Our support team is available during business hours to assist with orders, payments, delivery tracking, returns, refunds, and general enquiries.
Email:
support@daybydeals.com
Phone:
010 412 0260
BUSINESS ADDRESS
DAYBYDEALS Marketplace
288 Kent Avenue
Ferndale, Randburg
Johannesburg, Gauteng
South Africa
This address is used for customer service and business administration purposes. Product fulfilment, collections, and deliveries may vary depending on the marketplace seller.
BUSINESS HOURS
Monday – Friday: 08:00 – 17:00
Saturday: Closed
Sunday: Closed
Public Holidays: Closed
MARKETPLACE INFORMATION
DAYBYDEALS.COM operates as an online marketplace where independent third-party sellers may advertise and sell products directly to customers.
Product pricing, stock availability, delivery services, warranties, and return conditions may differ between sellers. Customers should review the information displayed on each product page before placing an order.
DAYBYDEALS.COM provides marketplace services and customer support, while sellers remain responsible for the products and information they provide.
ORDER SUPPORT
To help us assist you more efficiently, please include the following information when contacting support:
- Order Number
- Full Name
- Email Address Used For The Order
- Product Name
- Description Of Your Query
RESPONSE TIMES
We aim to respond to customer enquiries within 1 business day during normal operating hours.
Messages received after business hours, on weekends, or on public holidays will be responded to on the next business day.
IMPORTANT INFORMATION
Additional information regarding our marketplace and customer policies can be found below:
CUSTOMER COMPLAINTS
If you are dissatisfied with any aspect of our service, please contact us first so that we can investigate and attempt to resolve the matter fairly and efficiently.
When submitting a complaint, please provide as much information as possible, including your order number and the details of the issue.
SECURE SHOPPING
DAYBYDEALS.COM uses secure technologies to help protect customer information during browsing, account management, and checkout processes.
Customers are encouraged to review our Privacy Policy for further information regarding the collection, use, and protection of personal information.
DAYBYDEALS.COM
Online Marketplace For Everyday Deals, Products & Services.