Order Fulfilment & Delivery Information
DayByDeals is a South African online marketplace operated by Day By Deals (Pty) Ltd. This policy explains our order processing, shipping charges, delivery options and estimated delivery times.
Products available on DayByDeals may be supplied by different marketplace sellers. Shipping charges, processing times and delivery arrangements may vary depending on the seller, product and delivery address.
Available delivery options, applicable charges and order-specific delivery information are displayed during checkout before payment.
1. Delivery Coverage
DayByDeals facilitates deliveries throughout South Africa, subject to courier coverage, product availability and any applicable delivery restrictions.
Remote areas and certain oversized products may require additional delivery time or special arrangements.
2. Delivery Options & Estimated Times
Available for eligible products and delivery destinations where an express service is offered.
The applicable express delivery charge is shown during checkout.
Standard delivery is available for eligible marketplace products, subject to the seller's fulfilment arrangements and courier coverage.
The applicable delivery charge is shown during checkout.
Available only on qualifying products or orders where free delivery is specifically offered.
Free delivery is not automatically available on every marketplace order.
These are estimated delivery periods, not guaranteed arrival dates. The applicable estimate for an order may vary according to the seller, destination, stock availability and selected delivery option.
3. Order Processing & Handling
Once an order is placed, payment confirmation, stock verification and fulfilment processing may be required before dispatch.
Handling times may differ between marketplace sellers. Orders placed outside applicable processing periods may begin processing on the next working day.
Where an order-specific processing or dispatch estimate applies, it will be communicated through the relevant product information, checkout or order updates.
4. Shipping Charges
Shipping charges depend on the applicable product, seller, delivery destination, parcel size, weight and selected delivery service.
Customers can review the applicable delivery charge before completing payment.
Additional delivery charges may apply to oversized products, remote destinations or special delivery arrangements where disclosed during checkout.
5. Orders From Multiple Sellers
Products purchased from different marketplace sellers may be dispatched separately and arrive at different times.
Separate shipping charges may apply where disclosed during checkout.
6. Working Days & Public Holidays
Delivery estimates expressed in working days generally exclude Saturdays, Sundays and South African public holidays, unless otherwise stated.
7. Order Tracking
Where available, tracking information is provided after dispatch. Tracking updates may take time to appear on the courier's system.
Track My Order8. Delivery Delays
Delivery may be affected by stock availability, courier disruptions, severe weather, remote-area access or other operational circumstances.
If an order is delayed, customers may contact DayByDeals for assistance.
9. Incorrect Delivery Information
Customers should provide complete and accurate delivery addresses and contact details.
Incorrect or incomplete information may result in delivery delays or additional courier charges, where applicable.
10. Delivery Support
For assistance with shipping, tracking or an existing order, contact DayByDeals.
Help CentreEmail: support@daybydeals.com
Day By Deals (Pty) Ltd
Registration Number: 2026/601015/07
288 Kent Avenue
Ferndale, Randburg
Johannesburg, Gauteng, 2194
South Africa