Seller Transparency

DayByDeals is committed to providing a transparent, trustworthy, and secure shopping experience. This page explains who we are, how our marketplace operates, and the protections available to customers when shopping on our platform.

Business Information

Business Name: DayByDeals Marketplace

Website: www.daybydeals.com

Address: 288 Kent Avenue, Ferndale, Randburg, Johannesburg, Gauteng, South Africa

Email: support@daybydeals.com

Telephone: 010 412 0260

How DayByDeals Works

DayByDeals is an online marketplace that enables customers to purchase products from DayByDeals and approved independent third-party sellers. Products may be sold and fulfilled directly by DayByDeals or by verified marketplace sellers.

Where applicable, the seller responsible for a product is displayed on the product page and may also be shown during checkout and within order-related communications.

Marketplace Seller Verification

To help maintain a safe shopping environment, marketplace sellers may be required to complete verification checks before being permitted to sell on the DayByDeals platform.

  • Business verification
  • Identity verification
  • Contact information validation
  • Compliance and policy reviews
  • Ongoing seller performance monitoring

Sellers who fail to comply with marketplace policies may have listings removed, accounts suspended, or selling privileges revoked.

Pricing Transparency

Product prices, delivery fees, and any applicable charges are displayed before checkout. Customers can review all charges before submitting payment.

DayByDeals does not intentionally apply hidden fees during the checkout process.

Product Information

We encourage sellers to provide accurate product descriptions, specifications, images, pricing, and availability information. While we strive for accuracy, occasional errors may occur and may be corrected where necessary.

Delivery Information

Estimated delivery timeframes are displayed where available. Delivery times may vary depending on seller processing times, stock availability, courier operations, destination, and other factors outside our reasonable control.

Customers receive order updates and tracking information when available.

Returns & Refunds

Customers may request returns, refunds, replacements, or support in accordance with our Delivery & Returns Policy and applicable consumer protection laws.

If a product arrives damaged, defective, incorrect, or significantly different from its description, customers should contact support as soon as possible for assistance.

Customer Support

Our customer support team is available to assist with orders, deliveries, returns, refunds, seller enquiries, and general questions.

  • Email: support@daybydeals.com
  • Phone: 010 412 0260
  • Contact Form: Available via our Contact Us page

Secure Shopping

DayByDeals uses SSL encryption and secure technologies designed to help protect customer information during browsing, account access, and checkout.

Payments are processed through secure payment providers. Customers should never share payment information outside the official checkout process.

Customer Protection

If there is an issue with an order, customers can contact DayByDeals support for assistance. We will work with the relevant seller and service providers to help resolve disputes fairly and efficiently.

Related Policies

Our Transparency Commitment

We are committed to providing clear information about our business, marketplace sellers, pricing, delivery services, customer support, and policies so customers can shop with confidence on DayByDeals.
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