Seller Transparency

1. Who Operates DayByDeals?

DayByDeals is a South African online marketplace operated by Day By Deals (Pty) Ltd, registration number 2026/601015/07.

Products available through DayByDeals may be offered directly by DayByDeals or by participating independent marketplace sellers.

Customers place orders through the DayByDeals website and can contact our support team for assistance.

2. Seller Identification

The seller offering each product is identified on the relevant product listing using the displayed seller name or Sold By information.

Customers can review the seller information, product description, advertised price and available product details before purchasing.

3. Marketplace Accountability

Sellers must comply with applicable marketplace requirements and must not publish misleading product information or undisclosed charges.

4. Ordering and Payment

Customers complete purchases through the DayByDeals checkout. Product prices and applicable delivery charges are displayed before payment.

The applicable seller remains identified on the product listing, including when customers purchase products from multiple sellers.

5. Delivery Transparency

All participating sellers follow the published DayByDeals delivery pricing structure.

Delivery costs R199 for orders below R5,000 and is free for orders of R5,000 or more. No additional bulky-item delivery charges apply.

Estimated delivery is 2–3 working days, subject to the terms published in our Delivery Policy.

Read the Delivery Policy →

6. Returns, Refunds and Complaints

Customers can contact DayByDeals about eligible returns, refunds, damaged products, incorrect items or other order-related concerns.

Requests are handled according to our published policies and applicable consumer rights. We coordinate with the relevant marketplace seller where required.

7. Marketplace Policies

Our marketplace policies explain seller participation, listing requirements and the standards that apply to products offered through DayByDeals.