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Buyer Protection

DayByDeals is committed to providing customers with a clear, secure and transparent online shopping experience.

Your Purchase Matters

Products offered for sale on DayByDeals are sold through Day By Deals (Pty) Ltd. We aim to provide clear product information, transparent pricing, secure checkout, delivery information and customer support throughout your purchase.

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Clear Product Information

Product pages provide information about the item, price and relevant product details to help customers make informed purchasing decisions.

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Secure Checkout

Customers should complete payments only through the payment options presented during the official DayByDeals checkout process.

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Delivery Information

Delivery information is provided to customers and order tracking information is supplied where available.

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Returns & Refund Support

Eligible returns, refunds and replacements are handled in accordance with our published policies and applicable South African consumer law.

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Customer Support

Customers can contact DayByDeals if they require assistance with an order, delivery, return, refund or other order-related enquiry.

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Transparent Shopping

We aim to clearly display product pricing and relevant purchasing information before an order is submitted.

How Buyer Protection Works

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Place Your Order

Select your products and complete your order through the official DayByDeals checkout.

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Order Confirmation

Order information is provided after an order has been successfully submitted.

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Processing & Delivery

Your order is processed for delivery and tracking information is provided where available.

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Need Assistance?

Contact DayByDeals customer support with your order number and details of the issue so that we can investigate and assist.

Problem With Your Order?

If you receive an incorrect, damaged or defective product, or experience another issue with your order, please contact DayByDeals customer support as soon as reasonably possible.

We may request your order number, photographs or other information reasonably required to investigate the issue. Any applicable return, replacement, repair or refund will be handled in accordance with our published policies and applicable consumer law.

Email Support Call 010 412 0260
Important: Buyer Protection does not replace or limit any rights that a customer may have under applicable South African consumer law. Eligibility for a return, refund, replacement or other remedy depends on the circumstances of the order, our applicable published policies and applicable law.

Business Information

Business Day By Deals (Pty) Ltd
Registration 2026/601015/07
Telephone 010 412 0260

288 Kent Avenue, Ferndale, Randburg, Johannesburg, Gauteng, South Africa