Pricing Policy
This policy explains how prices are displayed on DayByDeals, how marketplace seller pricing works, and how promotions, price changes and pricing errors are handled.
1. Displayed Prices
Prices displayed on DayByDeals are shown in South African Rand (ZAR), unless another currency is clearly stated.
Customers should review the price displayed on the relevant product page and the final amount shown during checkout before completing an order.
Check the product, quantity, seller, price, delivery information and final order total before submitting your order.
2. Marketplace Seller Pricing
DayByDeals is an online marketplace. Products may be offered through DayByDeals and participating marketplace sellers.
Where a product is offered by a participating marketplace seller, the seller may determine the price at which that product is offered, subject to the DayByDeals marketplace rules and applicable law.
Similar or identical products may therefore be offered at different prices by different sellers.
View Seller Transparency →3. Price Changes
Product prices may change from time to time.
Price changes may result from changes in supplier or procurement costs, marketplace seller pricing, stock availability, promotions or other commercial factors.
Adding a product to your cart does not necessarily reserve that product's price indefinitely.
Customers should review the current price displayed before completing checkout.
4. Promotions & Special Offers
DayByDeals or participating marketplace sellers may offer promotional prices or special offers from time to time.
Promotions may apply only to selected products, sellers, quantities or promotional periods.
Where specific promotional conditions are displayed, those conditions should be read together with the applicable DayByDeals terms and policies.
Promotional availability may be limited by stock availability.
5. Reference & Promotional Pricing
Where DayByDeals displays a previous, reference or promotional price alongside a current selling price, the information should be understood in the context shown on the relevant product or promotion.
Customers should rely on the current selling price displayed for the product when placing an order.
6. Pricing Errors
DayByDeals and participating marketplace sellers take reasonable steps to maintain accurate product and pricing information. However, occasional errors may occur.
This may include an incorrect price caused by a listing, data, technical or administrative error.
Where a material pricing error is identified, the information may be corrected.
Where an affected order cannot reasonably be fulfilled at the incorrectly displayed price, DayByDeals may contact the customer regarding the affected item and the available options, subject to applicable consumer law.
Where an affected order is cancelled and a refund is approved, the applicable amount will be handled in accordance with the DayByDeals Refund Policy.
7. Delivery Charges
The product price and delivery charge may be displayed separately.
Where delivery charges apply, customers should be able to review the applicable delivery information during the ordering or checkout process before completing payment.
Delivery charges may vary depending on the products, destination, seller or available delivery service.
View Delivery & Returns →8. Final Order Total
Before completing payment, customers should review the final order summary displayed during checkout.
The order summary may include:
- Products ordered.
- Quantities.
- Product prices.
- Applicable promotions or discounts.
- Delivery charges where applicable.
- The final amount payable.
If something appears incorrect, customers should correct the order where possible or contact DayByDeals before completing payment.
9. Cancelled Orders & Reordering
Cancelling an order does not reserve the original product price.
If a customer later places a new order for the same product, the price and availability displayed at the time of the new order will apply.
View Cancellation Policy →10. Refunds
Once a refund has been approved, DayByDeals will process the refund within 7 days.
Additional processing time by the customer's bank, card issuer or payment service provider may apply after DayByDeals processes the refund.
View Refund Policy →11. Pricing Questions
If you believe a price, discount or order total is incorrect, contact DayByDeals Customer Support.
12. Consumer Rights
This Pricing Policy is intended to operate consistently with applicable South African consumer protection law.
Nothing in this policy is intended to exclude or restrict any statutory consumer right or remedy that cannot lawfully be excluded or restricted.