How can we help you?

Browse the website, select a product, review its description, seller, price and availability, then add it to your cart. Review the order and delivery information before completing checkout.

Visit the Track Your Order page or review your order information in My Account . Contact customer support if you need further assistance.

Cancellation depends on your order status and the applicable conditions. Review our Cancellation Policy and contact support as soon as possible.

Products may be offered by Day By Deals (Pty) Ltd or participating marketplace sellers. Check the seller identified on the relevant product listing. Read our Seller Transparency page for further information.

Delivery times depend on the product, seller, destination and available delivery method. Review the information displayed at checkout and the Delivery Policy for applicable details.

Applicable delivery charges depend on the order and delivery option. Review the delivery charge displayed before confirming your order. Additional information is available in our Delivery Policy .

Check your available tracking information first. If you still need assistance, email support@daybydeals.com with your order number and a description of the issue.

Review the applicable Return Policy . Contact customer support with your order number, the product concerned and the reason for the return.

Refund eligibility depends on the circumstances and applicable policy. For the requirements and processing information, see the Refund Policy .

Contact support with your order number, a description of the problem and relevant photographs where helpful. Review our Warranty & Faulty Products Policy for more information.

Use the payment options displayed at checkout. See our Payment Methods page for additional information.

Visit My Orders or My Account . Contact support if you cannot find the order information you need.

Email support@daybydeals.com with your order number and a description of the problem. Do not send your banking PIN, card PIN, password or one-time password.